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VENS - A revolutionary solution
from Versitec.

Experience an unprecedented level of software support for Symantec NetBackup. Versitec Enhanced NetBackup Support (VENS) is proven technology that can reduce the time to problem resolution for NetBackup users by 75%.

By creating and retaining snapshots of your system's most critical configurations and log files, VENS provides a living record that allows for a comparative base for isolating change. It also provides an accurate source for problem resolution, documentations, audits, staff training, and more.

Advanced support for NetBackup (NBU) users:

  • Get rapid diagnosis and correction of your NBU problems
  • Reduce your time to resolution for NBU problems up to 75%
  • Leverage your history of system changes to work smarter, faster, strategically

Bringing you a simplier life:

  • Automatic information collection speeds backup and restore problem-solving
  • Documented NBU baseline history makes problem comparisons a snap
  • Mismatched log files no longer an issue
  • Client files obtainable with a single command
The engine driving VENS is a diagnostic software solution called ISOdx, a product of Cranel, Inc.

Additional services offered by Versitec:

Document Imaging   Data Storage
Scanner Service   Hardware Support
Scanner Repair   Software Support
Service Solutions   Backup Support


"VENS saves me a lot of time. Versitec had all of the log information they needed right there to identify the problem and quickly resolve it."
Eric Midkiff
Network Administrator
Thomas Memorial Hospital