When it comes to document imaging equipment, downtime can be a real problem for your customers. Productivity stops and frustration levels go up. But what if you could change all that? Imagine reducing post-sale service issues and enjoying the ease of referring your customers to one simple point of contact for all their service needs.
As a VAR partner with Versitec, you have a choice. Resell Versitec's service directly to your customers or refer your customers to us and we'll assist you in developing a marketing program to achieve results. We work with our VARs to develop a recurring service revenue stream for their business through our VAR Bucks program. We provide resellers with benchmarking tools to make service attach tracking fast and easy.
Our sister division, Cranel Imaging, is the nation's leading value-added distributor of enterprise content management (ECM) products including document imaging, storage, and duplication solutions. In teaming with Cranel Imaging, Versitec's VAR partners are eligible to receive sales leads for imaging and storage hardware business, as they become available.
When you introduce your customer to Versitec's service solutions, you'll help position your company as a strategic partner and increase your customer's loyalty.
Proactively manage your customer's service.
As a Versitec VAR, you have access to the Service Management Portal which allows you to proactively manage your customers' service. You can track customer renewal schedules right online and access complete service and product history.
The Service Management Portal allows you to:
- Easily find new equipment sales opportunities - by identifying older technology that needs to be replaced
- Search service records for troublesome equipment - locating ideal candidates for replacement sales
- Alert yourself of expiring contracts to ensure timely renewals
VARs buy on the web with CI Online.
Besides managing your customers' service portfolios online, we also offer an e-commerce site for Resellers at CI Online. VARs buy hardware and service products right online. Other time-saving features include catalog searches, side-by-side product comparisons, the ability to confirm inventory levels, track shipments and check rebates, special pricing, and current promotions. Our Resellers use the site to make creating quotes easy and efficient. | 
